SOP Docusign Protocol

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DOCUSIGN PROTOCOL

Do not share your property password with other properties. The DocuSign documents could contain sensitive information in non-encrypted formats (SSN/Phone Numbers etc).

The property DocuSign password must be changed whenever an employee leaves.

The property DocuSign secret question/answer must only be known by the property manager.

All password or secret question/answer changes MUST be reported to helpdesk@horizonra.com.

All completed DocuSign documents and the certificate of completion must be scanned and uploaded into Realpage/Property Solutions.